FAQ
Frequently Asked Questions
Got a question? We've got answers. If you don't see what you're looking for, reach out to us on our Contact page.
Orders & Shipping
How long does shipping take?
Shipping times vary by product and destination. Estimated delivery times are shown on each product page at checkout. We'll send you a tracking link as soon as your order ships.
Do you ship internationally?
We currently ship within the United States. International shipping availability may vary — check your product page for details.
Can I track my order?
Yes! Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.
Can I change or cancel my order after placing it?
We process orders quickly, so changes may not always be possible. Contact us as soon as possible through our Contact page and we'll do our best to help.
Returns & Refunds
What is your return policy?
If you're not happy with your purchase, contact us within 30 days of delivery and we'll work with you to make it right. Items must be unused and in their original packaging.
My item arrived damaged. What do I do?
We're sorry to hear that! Please contact us right away with your order number and a photo of the damage and we'll get it sorted out for you.
Products & Compatibility
Are CollegeTech products compatible with my devices?
Compatibility details are listed on each product page. If you have a specific question about a product, feel free to reach out before purchasing.
Do your products come with a warranty?
Warranty terms vary by product. Please check the individual product page or contact us for details.
Still Have Questions?
We're happy to help. Contact us here and we'll get back to you as soon as possible.